When you use our Services, we collect information about you in the
following general categories:
Location Information
We collect precise location data from the Turbo app in order for
you to use the Service. If you permit the Turbo app to access
location services through the permission system used by your
mobile operating system, we may also collect the precise location
of your device when the app is running in the foreground or
background. From your IP address, we may also determine your
approximate location.
Transaction Information
We collect transaction details related to your use of our
Services, including the type of service requested, date and time
the service was provided, and other related transaction details.
In addition, if someone uses your promo code, we may associate
your name with that person.
Preference Information
We collect information about how you and the site(s) you interact
with our Services, preferences disclosed, and settings selected.
In some cases we do this through the use of cookies, pixel tags,
or other similar technologies that create and maintain unique
identifiers.
Device Information
We may collect information about your mobile device, including but
not limited to the hardware model, operating system and version,
software and version, preferred language, unique device
identifier, advertising identifiers, serial number, device motion
information, and mobile network information.
Log Information
When you interact with the Services, we collect server logs, which
may include information such as device IP address, access dates
and times, app features or pages viewed, app crashes and other
system activity, type of browser, and the third-party site or
service you were using before interacting with our Services.
Important Information About Platform Permissions Most mobile
platforms (iOS, Android, etc.) have defined certain types of
device data that apps cannot access without your consent. The iOS
platform will alert you the first time the Turbo app wants
permission to access certain types of data and will allow you to
consent to that request. Android devices will notify you of the
permissions that the Turbo app requests before you first use the
app, and your consent is established when you use the app.
We may use the information we collect about you to:
Provide, maintain, and improve our Services, including but not
limited to provide products and services you request, provide
customer support to Users and Providers, develop safety features,
authenticate users, and send product updates and administrative
notifications;
Send you communications which may be of interest to you, including
information about products, services, promotions, news, and events
of Turbo and other companies, where permissible and according to
local applicable laws; and to process contest, sweepstake, or
other promotion entries and fulfill any related awards;
Personalize and improve the Services, including but not limited to
provide or recommend features, content, social connections,
referrals, and advertisements.
We may share your information:
With Turbo subsidiaries and affiliated entities that provide
services or conduct data processing on our behalf, or for data
centralization and / or logistics purposes;
With vendors, consultants, marketing partners, and other service
providers who need access to such information to carry out work on
our behalf;
In response to a request for information by a competent authority
if we believe disclosure is in accordance with, or is otherwise
required by, any applicable law, regulation, or legal process; and
With law enforcement officials, government authorities, or other
third parties if we believe your actions are inconsistent with our
User agreements, Terms of Service, or policies, or to protect the
rights, property, or safety of Turbo or others.